Stannah

Area Lift Technican

UK-Gateshead, Tyne & Wear
2 months ago
Job ID
2017-1649
# of Openings
1
Category
Engineering
Closing Date
30/09/2017

Overview

An exciting opportunity has arisen for a Technician to join the team in our Gateshead Branch

 

Reporting to the Operations Manager you will provide independent testing and commissioning support to the Branch. You will discharge the responsibilities stated in statutory legislation and contractual documentation, while also providing independent technical advice to the branch management team

 

We are looking for someone who will deliver the highest levels of customer service, with pro-active communication being the key element when managing customer expectations. You will be expected to set high standards for those working with you and ensure that these are achieved at all times. Spending the majority of your time in the field supporting and monitoring field engineers, ensuring first time fix when technical issues are raised

 

You will be expected to participate in the development and implementation of the company’s people development training plans and to assist the sales teams wherever necessary and to recognise sales opportunities and communicate these to our sales teams effectively

Responsibilities

Responsibilities:

  • Technical resolutions on callouts / refurbishments / new installs including handover reporting / PPM
  • Testing and commissioning on new installations and refurbishments for elevators and escalators
  • Testing and commissioning on handover of new lifts to service
  • Testing and commissioning management for project works (pre-test and handover)
  • Independent site safety inspections and internal audits
  • Lift release training for clients
  • Creation of technical reports

This is not intended to be a full definition of responsibilities and staff will be expected to assist in such other responsibilities as may be allocated

 

Skills and Experience

To be successful in this role the applicant will have:

  • A significant track record of success in a similar business environment
  • An understanding of commercial issues that affect the delivery of a service portfolio that support the delivery of the companies contractual commitments
  • Strong interpersonal and customer communication skills
  • A well developed understanding of best in class customer service.
  • Good understanding technically of the lift industry in both the complex repair of products but also supply lines and other solutions

 

Person Specification:

  • High levels of self-motivation, self-managing and tenacity to deliver a quality service
  • Gravitas with peers, customers, suppliers and distributors
  • Highly developed personal communication and listening skills
  • A positive and constructive approach to problem solving
  • A strategic business outlook for service in the Lift industry, with knowledge of our chosen markets is a strong advantage.
  • A personal commitment to the values of the Stannah Group, to deliver on promises and demonstrate that we care.

Qualifications

Education and Qualifications

The successful applicant must be qualified as a minimum:

  • Mechanical and Electrical background
  • NVQ 4 in Lift testing and commissioning
  • 2 years experience in Lift testing and commissioning
  • Possess or willing to obtain a IOSH certificate
  • Proficient in using Microsoft packages
  • Flexibility to work nights as the business requires
  • Hold a valid UK drivers licence
  • Hold a valid UK passport
  • Willing to travel as business requires

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed