Supplier Account Manager

2 weeks ago
Job ID
# of Openings
Closing Date


An opportunity has arisen for an experienced Supplier Account Manager (SAM) to join our Platform Lift division at Stannah Lifts, Andover.


The role involves establishing and nurturing strong and effective relationships with our supplier base, ensuring the delivery of  cost effective, right first time, parts and solutions for our purchasing needs. The successful candidate will have excellent communication skills, including the ability to present and communicate technical complex and sensitive information at all levels of the organisation and must be confident in managing and communicating with both UK and overseas suppliers.


Excellent financial skills with the ability to evaluate financial information and manage the findings are also essential to the role, so accuracy and attention to detail are paramount.

There will be some UK travel for which a pool car will be provided, so a valid driving license will always be a requirement for the role.


If you have a CIPS qualification or have 3-5 years experience in Supplier Account Management within a manufacturing industry, we would be interested in hearing from you


Key Responsibilities:

  • Ensure that the procurement and supply of materials support the business objectives.
  • Effectively draft, negotiate and implement contractual agreements (in accordance with the Delegation of Authority) with suppliers, to achieve lowest overall acquisition cost for the business.
  • Manage and evaluate risk effectively with suppliers and mitigate any risk to the business.
  • Compile qualitative and quantitative data to measure risks in the procurement of goods and services and take actions to mitigate any impact to the business.
  • Encourage and report on innovation within the supply chain.
  • Support relevant new product development activities involving suppliers and actively investigate alternative materials and manufacturing processes and presents findings to Concepts and NPI projects.
  • Lead problem-solving initiatives with suppliers to determine root causes for OOB (out of box) problems, internal incident reports and reliability issues, and ensure preventative actions are implemented.
  • Ensure all work is conducted as required by Stannah policies and Health and Safety at Work guidelines/legislation.
  • Confident managing both UK and overseas suppliers

Skills and Experience:

  • Demonstrate sufficient experience and knowledge working within a manufacturing, purchasing role.
  • Customer focussed – both internal and external, working in partnership to understand their views, needs and expectations.
  • Capable of interpreting and reporting data
  • Ability to effectively plan, prioritise and organise workloads
  • Ability to communicate with suppliers and internal customers
  • Excellent financial skills with the ability to evaluate financial information and manage the findings
  • Ability to lead benchmarking activities to compare offerings between prospective suppliers

  • Attention to detail and accuracy is paramount

Personal Attributes and Behaviours

  • Superb people management and negotiation skills
  • Excellent communication skills with the ability to interact at all levels and with different departments
  • Strong presentation skills
  • Calm & effective under pressure
  • ‘Can do’ attitude
  • Open and honest to change seeing it as an opportunity
  • Flexible to working outside contracted hours
  • Ability to work on own initiative, with minimal supervision

A valid driving licence will always be essential to the role


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