An opportunity has arisen for an experienced Administrator to join the team at our Gateshead Branch.
The work is varied and interesting involving all aspects of Service Branch administration, therefore the ability to pay strict attention to detail is essential. Your previous experience of working within a busy office environment will ensure you have the skills to liaise effectively with our Engineers and provide a friendly and professional service to our customers.
Ideal candidates will be computer literate with accurate keyboard skills. Previous experience using Microsoft Office would be useful, but not essential as training will provided as necessary. Good communication skills, both written and verbal are important attributes.
Contribute to and where appropriate take the lead in continuous improvement activities that are required to further develop the branch or the business
Ensure that the highest possible standard of customer service is maintained at all points of customer contact and in the services we are contracted to do.
Systems and Administration:
Application of the Company’s pricing, safety, quality, sales and other administration procedures outlined in our policy statements and QA procedures.
To identify invoicing problems and take appropriate measures to deal with them with other Managers or a CIT.
Health and Safety in and around the branch for our customers and members of the public with our documented Health and Safety policy and procedures.
Premises and Assets;/
Ensure that you help maintain company premises and assets at all times.