An opportunity has arisen for a Part-time Customer Service Administrator to work within our Call Centre in Dartford, handling calls outside of normal working hours, including evenings, weekends and bank holidays, on a rota basis.
Hours are 16:30 - 07:00 Monday to Friday with the addition of Saturday, Sunday and BH's which will be a mixture of day, evening and night shifts. We are looking for someone who can work a minimum of 20hrs pw.
Duties will include answering incoming calls, resolving technical queries (or escalating to our service/repair engineers), sales enquiries and general administration tasks. Comprehensive training will be provided.
Ideal candidates will have previous Customer Service and administration experience and be computer literate with good Word/Excel skills, and have a good telephone manor.