• Field Repair Manager (Major Repairs)

    Job Locations UK-Christchurch, Dorset
    Posted Date 1 week ago(07/08/2018 11:00)
    Job ID
    # of Openings
    Closing Date
  • Overview

    We are recruiting for a Field Repair Manager to work within our Lift Services Maintenenace and Repair Team.  The role of the Field Repair Manager is critical to the success of our business, in managing our field workforce, supporting our Christchurch Branch




    • You will develop and maintain an appropriate level of technical knowledge of the products on the maintenance portfolio. 
    • You will also ensure that your team have the necessary technical knowledge.  This will require that you identify the training needs for you and your team and that you ensure that these needs are fulfilled. 
    • You will ensure the effectiveness of Personal Focus and Performance Reviews, as an aid to this. 
    • You will review any product related information, such as PDN’s, Safety Notices, Retrofit Instructions, etc and ensure that these are communicated to your team effectively and that they are complied with. 


    Management Team


    You will be an important member of the Management Team of your Branch or Department.  As such you will fully engage in the management and development of the business.  To do this effectively, you will need to:

    • Ensure that your team contributes to the achievement of budgets, business objectives etc
    • Ensure that you and your colleagues fully understand issues, risks and opportunities which might impact on the business
    • Develop, agree and implement plans to address these matters
    • Understand the commercial and strategic context of the business
    • Contribute to the development and implementation of your BBAP / DBAP.
    • Ensure that your team has an appropriate understanding of these issues.


    Major Repairs


    Field Repair Managers with responsibility for Major Repairs will take ownership of projects once their sales colleagues have completed their part of the process.  In particular they will ensure that:

    • F4 documentation is completed in a timely manner and in accordance with our QA system.
    • Effective site progress meetings are held and documented
    • We communicate with customers, colleagues etc. to resolve all issues.
    • Sub-contractors are suitably managed in all aspects of the job
    • The project is delivered to customers requirements and with optimum value to the business.
    • Any lessons learned are identified and suitable improvements made for subsequent projects.


    You will have suitable qualifications to demonstrate your competence.  These will be, as a minimum:

    • IOSH Managing Safely
    • NVQ 3 or NVQ 4 in Lift Engineering

    You will also complete suitable training to enable you to work to our policies and procedures, for example, the Personal Focus System, our Disciplinary Procedures and the use of the Company's IT systems.


    You will demonstrate a commitment to your personal development and to the development of your team.


    A valid driving licence is essential to this role.


    Package includes:

    • 25 days annual leave plus bank holidays
    • Contributory Pension Scheme
    • Life assurance
    • Profit share bonus (paid quarterly)
    • Simply Health Cash Plan
    • Company Vehicle



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