An opportunity has arisen for a Part-time Customer Service Administrator to work within our Call Centre in Dartford, handling calls outside of normal working hours, including evenings, weekends and bank holidays, on a rota basis.
Hours are 16:30 - 07:00 Monday to Friday with the addition of Saturday, Sunday and BH's which will be a mixture of day, evening and night shifts. We are looking for someone who can work a minimum of 20hrs pw.
Duties will include answering incoming calls, resolving technical queries (or escalating to our service/repair engineers), sales enquiries and general administration tasks. Comprehensive training will be provided.
Ideal candidates will have previous Customer Service and administration experience and be computer literate with good Word/Excel skills, and have a good telephone manor.
We are a company who are pioneers of forward thinking, design and technical excellence, we never forget that vital to our success is the amazing people who work for us and the commitment we have to our customers.