An opportunity has arisen for a Part-time Customer Service Administrator to work within our Out of Hours Call Centre in Dartford, handling calls outside of normal working hours, including evenings, nights, weekends and bank holidays, on a rota basis.
We are looking for individuals who are flexible to work across the full shift pattern, which is between 16:30 - 07:00 Monday to Friday and during the days, evenings and nights at weekends and Bank Holidays; you will need to be able to work a minimum of 24hrs pw across all of the shifts.
Duties will include answering incoming calls, resolving technical queries (or escalating to our service/repair engineers), sales enquiries and general administration tasks. Comprehensive training will be provided.
Ideal candidates will have previous Customer Service and administration experience and be computer literate with good Word/Excel skills, and have a good telephone manner.
We are a company who are pioneers of forward thinking, we never forget that vital to our success is the amazing people who work for us and the commitment we have to our customers. We have carefully selected following benefits which complement our employees lifestyles